Shipping
Last updated: 22 October 2026.
We look after your order so it reaches your home in as good shape as it leaves ours.
1. Where we deliver
We deliver to [Countries].
2. Delivery costs
[Delivery costs]. You'll always see them in your order before paying.
3. Delivery times
We prepare your order in [Preparation time] and the carrier brings it to you in [Delivery time], in working days.
Once it ships, we email you the link to track it with [Carrier].
4. Live plants
We pack each plant with care so it travels secure and protected, with its pot and its soil.
If there's frost or extreme heat, we may wait a little before shipping so the plant doesn't suffer on the way. If that happens, we'll let you know.
5. If it arrives damaged
Oh no! Let us know within [Notice period] of receiving it, with photos of the parcel and the product, and we'll replace it or give you your money back.
Returns